Provide technical assistance to users (and escalated support for tier one helpdesk personnel), answering questions or resolving software application problems

Addressing any employment relations issues, such as work complaints and harassment allegations. Explaining human resources policies, procedures, laws, and

Handling incoming/outgoing office mail. Setting up meetings and conference room. Intermediate to advanced Microsoft Office Skills, particularly Excel.

NPI, project management, technical program management experience preferred. Technical program management: 5 years (Preferred).

Answer the phone, redirect calls, and take messages. Greet customers, guests and employees (in person and regular attendance is required).