May operate equipment such as, but not limited to, grills, beverage machines, toasters, ice cream dispensers, cash registers, computerized cash registers, steam

CompTIA A+ Essentials certification, Security+, or any related IT certifications. Bachelors degree (B.A./B.S.) or equivalent from four-year college or

Responds directly as well as assist other technical support reps with customer phone calls regarding diagnosis, repair, and general technical advice.

In this role, they know the ins and outs of all our product offerings, manage employees, emails, phone calls, chats and service tickets.

Front desk team members handle all stages of guest experiences, provide important information to guests, fulfill guest requests and help resolve issues.