Associates Degree in field related to area of responsibility and three years of progressively responsible administrative support experience in area of

BS or BA in business administration required, 6 years of experience in the IT field. Works independently in the analysis and documentation of software and

This includes, but is not limited to the research, concept, design, quoting, and production phases involved in the collateral materials required on our many

Provide support for customers utilizing an in-bound telephone system, email, fax, live chat, walk-in and will-call.

Bachelors degree in technology, computer science, or related field. Train employees on both software and hardware, troubleshoot, and provide technical support