Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.

Performs other duties as needed to include: assisting with disaster calls, fire calls, and bomb threats according to policy;

Assist the Retail Manager in managing the day-to-day operations of the store, including supervising staff, ensuring customer satisfaction, and managing

Process: Process returns, exchanges, refunds, cancelations, credit memos, adjustments, and service claims accurately and in a timely manner.

Notify store manager of all sales, cash, or operating discrepancies. Utilize cash register to record all sales. Climb ladders to clean or move stored items.