This position, under immediate supervision, is assigned a variety of basic clerical or secretarial activities in support of agency office, program, or administrative operations. Duties may be limited to one specific activity or include a variety of support activities such as sorting and distributing mail, data entry, word processing, typing, scanning/filing, answering and directing phone calls, reviewing information for accuracy, maintaining records, scheduling, and copying material. Successful candidates will be organized, have excellent customer service skills, and demonstrate support of the team.

What we can offer you:

• Stable Employment Opportunity
• Career Development and Learning
• Tuition Reimbursement
• 156% match of first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Generous Leave Accruals and Benefits
• Opportunity to be part of a caring organization

Looking for someone who wants to be part of a small team that has great work ethic and has regular and reliable attendance 8:00 AM - 5:00 PM Monday - Friday.

No remote work.

Location: DHHS office in Columbus

Examples of Work

Provide a variety of direct customer services and perform paraprofessional/clerical support work for protection and safety casework. May include receiving clients, entering data, filing, document imaging, sorting, opening mail, completing forms, copying, searching records, answering multi-line phones and keyboarding. Enters, retrieves, and researches information using agency computer systems, including completion of background checks. Operate various office equipment such as scanning equipment, multi-line telephones, and computers. Schedules, transports or arranges transport for clients. Provides information to clients and community members.

Qualifications / Requirements

MINIMUM QUALIFICATIONS : Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.

PREFERRED: At least one year of customer service experience, experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel.
Internal and external customer service experience.

Knowledge, Skills and Abilities

Knowledge of: English grammar and usage, general office practices and procedures, computer office applications, systems and programs.

Ability to: communicate orally and in writing with clients, maintain records and files, operate scanning equipment, computers, multi-line telephones, and other office equipment; code information, interact appropriately with persons of diverse backgrounds and socio-economic levels, learn human services practices and procedures, interact with clients to establish a working relationship and respond to client needs, and perform repetitive tasks in a fast-paced environment.

Job Type: Full-time

Pay: $12.24 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Columbus, NE 68601: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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