Manage large amounts of incoming calls. Provide accurate and valid information by using the right methods/tools. Previous customer service experience preferred.

Complete certification training curriculums and attain specialization certifications. Create social media marketing posts and creative fliers.

They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. Answer patient calls, emails and questions, including

Valid and current, LLMSW, LLPC, LMSW, LPC license. Ability to make psychosocial assessments and develop and implement the person centered plans.

Graciously handle multi-line incoming phone calls. 1-year of work experience with data entry. Strong basic mathematic skills with a calculator.