Making and receiving phone calls in a professional manner. Communicate frequently with clients to update them on the progress of the project and to answer any

Service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits,

Respond to inquires and requests promptly and courteously. Must have the ability to follow directions, observe all safety rules, and work cooperatively with

Ability to develop and maintain positive working relationships with diverse groups, including faculty, staff, and students across administrative and academic

Modify, install, and prepare technical documentation for system software applications. Expertise with COBOL, MVS, CICS, JCL, or other mainframe tools and