Medical Receptionist - Part Time or Full Time available
Please be advised that submission of resume is part 1 of a 2 part process. A 'Phone Screen' AND 'Customer Service Fit' assessment will be emailed (check junk/Spam boxes) to you by indeed.

***BOTH of these MUST be completed for consideration.***

Integrative / Holistic Medical office looking for an experienced, dependable Medical Receptionist with remarkable people skills. The position is considered a crucial link between the patient and the care delivered by our practice. The ideal candidate can multi-task, is self-motivated, enthusiastic, has a professional attitude and appearance, and a high level of patient service and commitment. Must work collaboratively with all clinical services staff in support of direct patient services, exhibiting flexibility and a “can do” attitude. Position requires someone with strong people and communication skills, computer skills, and a knack for social media.

Responsibilities include:

• Performing day-to-day general office duties including but not limited to copying, filing, faxing, answering phones and data entry.
• Welcoming and greeting patients/clients/visitors to the practice.
• Scheduling appointment, entering patient demographics.
• Providing excellent customer service for patients.
• Organizing and maintaining patient waiting areas, office files, and front-desk areas.
• Accurate payment processing.
• Exercising problem-solving and conflict resolution skills when handling patient complaints.
• Providing patient advocacy and education.
• Performing other duties as may be needed.

Qualifications:

• Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA
• Must have the ability to exercise excellent customer services and interpersonal communication skills.
• Intermediate to advanced phone skills.
• Must be highly flexible; able to accommodate changing needs of the practice.
• Well-developed verbal and written communication skills in English; Additional language abilities desirable.
• Ability to work well under pressure with minimal supervision.
• Basic to intermediate computer knowledge and skills.
• Training and/or experience with computer data entry

Education and Experience

• Graduation from high school or equivalent; medical receptionist experience in comparable health care setting preferable

Required education:

• High school or equivalent

Preferred experience:

• Medical Assistant: 1 year
• Medical Office Receptionist: 1 year

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• Employee discount
• Employee mentoring program
• Gym membership
• Paid time off
• Professional development assistance

Healthcare setting:

• Medical office
• Med spa
• Private practice

Medical specialties:

• Holistic Medicine
• Internal Medicine

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday

Application Question(s):

• What are your plans for the next 5 years?
• Have you smoked within the past 3 years?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Medical Terminology: 1 year (Preferred)

Work Location: One location

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