Front Office Medical Coordinator

Are you an energetic, positive, multi-tasker that possesses a flexible can-do attitude? Topple Diagnostics is a dynamic, patient-focused organization that offers personalized diagnostic solutions for Vestibular Disorders. Each patient and the care they receive is individualized and exceptional. If you thrive managing a variety of administrative and patient-related tasks, you can build your future at Topple Diagnostics.

We are seeking a Full-time Front Office Medical Coordinator who enjoys being part of an incredible team and will be versatile to tackle many different administrative and patient responsibilities each day.

Responsibilities:

· Scheduling appointments, posting daily charges and payments, and checking patients in and out.

· Checking patients in by verifying demographics and insurance information.

· Collecting co-pays and patient balance at the time of check-in.

· Obtaining new patient/consult information to ensure the proper appointment in a timely manner.

· Answering incoming phone calls and direct calls to the appropriate staff member when necessary.

· Distribute incoming faxes and fax outgoing information as needed.

· Preparing and faxing all test orders for outpatient procedures with the appropriate diagnosis.

· Contacting patients to confirm appointments before their scheduled date/time.

· Calling to reschedule all no-show appointments if applicable.

· Additional administrative duties such as invoicing, filing, or similar.

· Initiating efficiencies and seeking out additional tasks to be handled.

Qualifications:

· High School Diploma (Required).

- Medical Front Office Experience (3 years preferred)

· Familiarity with all office equipment, computers, and internet literacy

· General knowledge of the functionality of Electronic Medical Records or Electronic Health Records for in-office use. _ Familiarity with Athena is preferred._

· Overall knowledge of medical terminology, including, but not limited to Current CPT Coding (ICD-10) and Diagnosis Coding.

· Excellent written and verbal communication skills.

· Essential to provide exceptional customer service with professional phone etiquette.

· Excellent time management, organizational, and planning skills.

· Must be highly motivated, energetic, and self-driven as the position will be flexible and evolving.

· Candidates must be a self-starter and take initiative to address any tasks needed to ensure an efficient running environment.

· Punctual and self-disciplined.

You are eligible for Full-Time benefits after 90 days

• PTO
• Sick days
• Medical and Dental paid at 50% by the employer and 50% by the employee
• Vision Insurance

Job Type: Full-time

Salary: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Schedule:

• Day shift

Education:

• High school or equivalent (Required)

Experience:

• Medical Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Schedule:

• Day shift

Application Question(s):

• Have you previously worked with Athena?
• How many years have you worked in a Medical Front Office?

Education:

• High school or equivalent (Required)

Experience:

• Appointment Scheduling: 2 years (Required)
• Insurance verification: 2 years (Required)

Work Location: One location

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