Exciting opportunity for an upbeat front office patient care coordinator. We are a 2 doctor dental office in Sequim open Monday-Thursday 8-5. Full time (32+hrs)benefited position with very competitive pay based on experience. Benefits include dental, PTO, paid holidays, and IRA plan with an employer match!

We have a great staff and enjoy working with each other. For that reason, it's essential to have a team player who looks to help others. If you are a person who looks on the bright side, enjoys life with strong work ethics please consider us when choosing your dental family.

Responsibilities

• Assist patients with completion of dental treatment ensuring patients are satisfied with services.

• Communicate with patients regarding appointments, treatment plans, fees, payments and policies.
• Receive incoming phone calls, greeting patients, make appointments and making reminder calls.
• Keep good documentation of communication with patients.
• Scheduling: assist with daily schedule including filling cancelled appointments as they occur to keep schedule full; triage emergency patients.
• Provide patients with treatment plans, including estimated insurance payments.
• Post checks received by mail, process over the phone payments.
• Accurately reconcile payments and generate daily reports.
• Work with patients to ensure regularly scheduled prevention appointments are kept and follow through with treatment plans.
• Coordinate processing of patient lab cases.
• Participate in regularly scheduled dental office staff meetings.
• Perform additional duties as assigned by supervisor.
• Excellent organizational skills and the ability to prioritize multiple tasks.
• Effective time management and problem solving skills
• Previous dental reception experience, thorough understanding of the operations of a dental clinic.
• Conflict resolution experience or training.
• Demonstrate initiative, work independently and as part of a team.
• Dentrix software experience preferred but not required.

Please send over your resume today!

Requirements:

• High School diploma or GED required.
• Accuracy and attention to detail.
• Basic computer skills as well as ability to learn dental office electronic charting software programs.
• Ability to maintain confidentiality.
• Ability to interact with patients in a professional, compassionate and competent manner.
• Exceptional interpersonal skills including effective verbal and written communication.
• Work well as a member of dental clinic team and ability to adapt effectively to change.

Physical Requirements/ Working conditions

• Must have ability to work in fast-paced, busy and somewhat stressful environment maintaining physical stamina
• Proper mental attitude while dealing effectively with patients, management, team members, and outside contacts while working under pressure.

• Requires eye/hand coordination and manual dexterity.

• Must be able to lift, push and carry up to 25 lbs unassisted.

• Must be able to withstand prolonged standing, sitting, walking, bending and twisting without restrictions

• Valid Washington State Drivers License.

• Must be able to successfully pass criminal background investigation.

• Welcome and acknowledge all patients, anticipate and address patients' experience needs

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Holiday pay

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Dental receptionist: 1 year (Preferred)
• Dentrix: 1 year (Preferred)

Work Location: One location

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