This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and so on. \*Position Type/Expected Hours of Work.

Our Crew Members are responsible for welcoming and serving customers in a courteous, professional and friendly manner. Be a minimum of 18 years of age.

Serve as primary receiver and responder of our customer service email and inbound calls (estimated 30 emails and inbound calls/daily).

Graduate of an accredited medical assisting program; OR successful completion of the internal PMS Medical Assistant II training and assessment program preferred

Assist leadership with team requests as a point person for credit limit drops and additional research. Complete dashboard queries, returned payments, disputes,