The Transportation Services Manager (TSM) is responsible for administrative and general functions of the transportation division. The TSM will direct the overall daily operation of our transportation department that provides curb-to-curb and door-to-door transportation to adults with disabilities, seniors, and children.

Responsibilities and Duties:

• The TSC is responsible for tracking and communicating any maintenance needs of fleet vehicles to ensure they are in a proper and safe operating condition.
• The TSC is responsible for the scheduling of transportation and assuring the proper and timely adherence to scheduled and nonscheduled transportation commitments. The TSM will also communicate and coordinate with other department personnel on transportation related needs.
• The TSC provides oversite to maintain daily logs, schedule all passengers’ ridership, dispatching, and scheduling van routes.
• The TSC is responsible to design, schedule, and dispatch current and new van routes.
• The TSC is responsible for communication with all relevant parties, to include but not be limited to all customers, vendors, other related parties, and all regulatory agencies.
• The TSC is responsible for hiring, orientation, development, and administrative supervision of all direct reports regarding the daily operations of transportation.
• The TSC is responsible to provide and schedule trainings for staff to ensure they are current and comply with vendor regulations as well as Federal, State, and Local statutory requirements.
• The TSC will oversee the preparation of billing and submit accurate billing information to the Financial Office.
• The TSC will continue to contribute to the growth of transportation programs by developing new programs that will meet the needs of passengers and by networking and fostering relationships with new and current business.
• The TSC will keep abreast of current developments and mandates as it applies to state agency objectives. The TSC also needs to maintain communication with all State and Federal agencies as it relates to programming issues or concerns.
• The TSC is required to coordinate and lead all department-based meetings, attend scheduled management meetings, and attend other meetings as assigned by Director of Operations.
• Perform other duties as assigned.

Qualifications:

The candidate must have a Bachelor’s degree in Business or closely related field or 5 years of equivalent experience in providing transportation. The candidate must also have 3 years of management/supervisory experience in providing transportation or logistics services. The candidate must pass background checks, including a CORI and fingerprinting. The candidate must have excellent written, oral, and social skills. The candidate must be proficient with Microsoft Office and be able to utilize different portals. The candidate must have a valid driver’s license and reliable transportation. Fluency in English and Spanish is preferred but not required.

Supervision Given:

The TSC supervises the Transit Administrative Assistant, Drivers, and Monitors.

Supervision Received:

The TSC is supervised directly by the Director of Operations.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Management/Supervisor: 3 years (Preferred)

Work Location: In person

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