Job Detail

Transportation Sales Representative

Transportation Sales Representative

Lee Transportation

Pontiac, MI

Job ID : 6852446a6e7969636239655a4d4d2f6556673d3d

Job Description :

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Assist with challenging client requests or issue escalations as needed
  • Solicit new carriers to join our carrier network
  • Develop long-term relationships with shippers and carriers
  • Build and manage existing carrier network to ensure we can meet the needs of shipping customers
  • Continually work on improving customer service, transit times and transportation costs
  • Coordinate logistics activity, including scheduling arrival dates and delivery appointments
  • Track and trace orders for each load in our system and complete all load-related paperwork
  • Actively participate in transportation bids for current and prospective clients
  • Receive and handle inbound phone calls from truck drivers, dispatchers and customers regarding Rozafa Transportation Services Inc. shipments.
  • Proactively reach out to carriers, drivers and customers in order to ensure timely pickup and delivery of shipments.
  • Report issues via multiple modes of communication, chat, e-mail and phone calls.
  • Tracking and tracing every live shipment
  • Become an expert in LEE’s TMS and other technology that will assist in shipment tracking.
  • Assist Carrier Sales and Customer Sales Reps in maintaining books of business through fantastic customer service and attention to detail.
  • Update customer web portals to ensure communication and on time scores stay
  • Providing customers with world-class customer service through updates and constant communication during the time of load booking to load delivery.
  • Updating in house truck management software
  • Utilize in house tracking systems to ensure quality updates
  • Other duties as assigned

Job Type: Full-time

Pay: $60,000.00 - $150,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Pontiac, MI: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Logistics: 2 years (Required)

Work Location: One location

Company Details :

Name : Lee Transportation

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Details

: Pontiac, MI

: 60000 - 150000 USD ANNUAL

: 6 days ago

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