Provide technical assistance to users (and escalated support for tier one helpdesk personnel), answering questions or resolving software application problems

Participate in customer calls with Commercial Lenders to assess new business opportunities. Responsible for the investigation and analysis of credit risks.

Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical

Communicate options available to employee based on eligibility, keep track of weeks, answer LOA questions for employee and supervisor.

Greet customers with a friendly smile and provide them with prompt courteous service. Follow company procedures when working with vendors including checking in