Job Detail

Service Advisor

Service Advisor

McGrath Family of Dealerships

Hiawatha, IA

Job ID : 6852446a6e793655626469554e73336656673d3d

Job Description :

McGrath Family of Dealerships is seeking a Service Advisor to join our Service Department. For the last 70 years, our team has worked relentlessly to establish McGrath as the #1 trusted name in automotive sales and service in Eastern Iowa. If you're looking for a mission driven career, opportunities for personal and professional growth, and want to be a part of a winning team, apply now!

Responsibilities:

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications:

  • Organized and friendly personality
  • Ability to manage multiple client vehicles
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check

Benefits:

  • PTO Starting Day 1!
  • Health, Dental, Vision Insurance.
  • 401k + Company Match.
  • Growth Opportunities - 97% Promotion Within!
  • Collaborative and Fun Culture

IND3

Company Details :

Name : McGrath Family of Dealerships

CEO : Patrick McGrath

Headquarter : Cedar Rapids, IA

Revenue : $25 to $100 million (USD)

Size : 201 to 500 Employees

Type : Company - Private

Primary Industry : Automotive Parts & Accessories Stores

Sector Name : Retail & Wholesale

Year Founded : 1952

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Details

: Hiawatha, IA

: Today

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