Is responsible to diagnose issues of complex scope with design, field performance, and reliability in mind. Works closely with other senior engineers and shares

The Helpdesk Support Technician I is the first to speak with the customer on any electrical, programming, and mechanical service call via phone and or email.

Make outbound calls to members and future members based on established contact lists, select prescreens and other identified opportunities.

Operating trucks requiring a CDL license (e.g., performing basic functions like driving forwards, driving backwards, maneuvering in tight spaces, etc.).

Must, at all times, possess a valid drivers license and maintain a good driving record (within guidelines set forth in company driving policy).