Coordinating requirements and application design with customers, product management, and field engineering; Troubleshoot remote hardware and software issues.

This also includes software tools and scripting languages used for design, development and maintenance of on-premises and cloud infrastructure and platforms.

Masters degree in Social Work, Psychology, Counseling, Human Services or other related field required. Assessments, psychotherapeutic interventions, case

MLT certification from ASCP or equivalent required or needs to be certified within 6 months of hire date. Offers of employment are contingent on satisfactory

Answers phones, takes messages or fields/answers all routine and non-routine questions. Organizes and prioritizes large volumes of information and calls.