About us

National Grid is hiring an experienced Senior Data Product Owner to join the Customer Data Office. This role can be based in Waltham, MA or New York, NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

This leader is responsible for the vision and execution of enhancements to our cohesive customer data platform and end-user data products.

This is a highly visible role that will drive the definition of business requirements, prioritize initiatives according to business needs and value, and advance data development and deployment to create large scale value for our customers.

It is a unique opportunity for a dynamic and entrepreneurial data practitioner who can manage the demands of numerous stakeholders and drive change and results. The role involves feature prioritization, opportunity scoping, strong technical chops, and rollout planning for major product updates.

Key Accountabilities

• Learn National Grid’s Customer strategy, and study internal business processes and objectives.
• Translate business initiatives into data product requirements with acceptance criteria. Organize into data environment and practical application backlog and roadmap.
• Own and prioritize backlog. Align priorities to desired business outcomes, taking into consideration readiness, cost and/or savings implications, and solution longevity.
• Drive design and development in collaboration with Customer IT, leveraging agile development approach and feedback loop. Set the quality standard for technical delivery. Push demos and retrospectives to validate progress and quality.
• Expand and track deployment and adoption by applications and end-users. Develop and execute against adoption KPIs with business stakeholders.
• Support defining minimum viable product (MVP) and effectively negotiate tradeoffs of conflicting priorities based on value to the business and customer.
• Align non-functional requirements (security, performance, etc) to functional requirements to ensure end-to-end best practices are delivered in each data product.
• Provide strategic data and execution leadership to cross-functional business and technical teams.
• Champion and translate data platform strategy and benefits for technical and non-technical stakeholders across National Grid.
• Serve as an authoritative source and subject matter expert of the National Grid Customer data ecosystem.
• Stay abreast of market intelligence, technologies e.g. AMI and clean energy, and utility trends and opportunities. Synthesize learnings into the data roadmap.

Supervisory/Interpersonal- Experience Required

• Strong collaboration skills. You partner well with others to solve problems and actively elicit and incorporate input from various sources.
• Ability to embrace and drive change
• Excellent written and oral communication skills
• Experience in communicating recommendations to senior business leaders
• Passion for data and National Grid’s business
• Excellent problem-solving and decision-making skills·
• Pride and integrity in your work

Qualifications

• BA/BS in Business or STEM discipline
• MS, MBA, or advanced degree a plus
• 8+ years work experience in delivering data products
• 3+ years of data governance experience a plus·
• Experience working in an agile environment using scrum methodologies
• Experience working with large-scale cloud data warehouse structures such as Azure, Snowflake
• Experience working with master data management solutions such as Reltio, Informatica
• Experience working with automated data catalog and quality tools
• Ability to explore data sources and validate data outputs
• Proficient with data querying with languages such as SQL and Python
• Experience with JIRA and Confluence or equivalent tools

More Information