A goal of nursing is to support a patient in achieving an optimal level of wellness as defined by the patient, including a peaceful death. Through utilization of the nursing process through skilled assessment, education, collaboration and coordination of healthcare and community resources, the RN Care Manager assists patients to gain self-efficacy/management skills, achieve optimum functional health status, and quality of life. The RN Care Manager assists patients/families, staff and systems to achieve high quality, evidence-based, cost-effective, and patient-focused outcomes.

Nursing care provided by nurses that function as care managers reflects the utilization of the nursing process through an integration of knowledge, skills, experience, and attitudes needed to meet the needs of patients and families.

PRINCIPAL ACCOUNTABILITIES
The following duties are intended to be representative of the work performed by incumbents in this position and is not all-inclusive. The omission of a specific duty or responsibility will not preclude it from the position if the work is similar, related or a logical extension of position responsibilities.

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  Clinical Judgement: The RN Care Manager incorporates clinical reasoning into care delivery, which includes clinical decision-making, critical thinking, and a global grasp of the situation, coupled with nursing skills acquired through a process of integrating formal and informal experiential knowledge and evidence- based guidelines.
• Clinical Inquiry: The RN Care Manager exhibits the ongoing process of questioning and evaluating practice and providing informed practice changes. Creates practice changes through research utilization and experiential learning while leveraging the methods and tools of the Virginia Mason Production System (VMPS) to continuously improve the care delivery system.
• Caring Practices: The RN Care Manager demonstrates behaviors that create a compassionate, supportive, and therapeutic environment for patients and staff, with the aim of promoting comfort and healing and preventing unnecessary suffering. Includes, but is not limited to, vigilance, engagement, and responsiveness of caregivers, including family and healthcare personnel. Incorporates the caring principles of Knowing, Doing For, Being With, Enabling and Maintaining Belief in accordance with Swanson’s Caring Theory.
• Collaboration: The RN Care Manager works with others (e.g., patients, families, healthcare providers) in a way that promotes/encourages each person's contributions toward achieving optimal/realistic patient/family goals. Involves intra- and inter-disciplinary work with colleagues and community
• Advocacy and Moral Agency: The RN Care Manager works on another's behalf and represents the concerns of the patient/family and nursing staff; serving as a moral agent in identifying and helping to resolve ethical and clinical concerns within and outside the clinical setting.
• Response to Diversity: The RN Care Manager demonstrates the sensitivity to recognize, appreciate and incorporate differences into the provision of care. Differences may include, but are not limited to, cultural differences, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values. Embraces organizational Respect for People tenets into all facets of professional nursing practice
• Facilitation of Learning: The RN Care Manager exhibits the ability to facilitate learning for patients/families, nursing staff, other members of the healthcare team, and community. Includes both formal and informal facilitation of learning and education.
• Systems Thinking: The RN Care Manager possesses the body of knowledge and tools that allow the nurse to safely transition patient’s from one care setting to another. Demonstrates leadership skills in navigating systems and environmental resources as needed for the patient/family and staff.

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  CPR certification is required every two years

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  Bachelors of Science of Nursing

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  Strong patient assessment skills, ability to work collaboratively in team setting, current working knowledge of electronic medical records.

• American Academy of Ambulatory Nursing in Certification in Care Coordination and Transition Management (CCCTM).
• Oncology Nursing Society Provider Card for Chemotherapy/Biotherapy: Fundamentals of Administration