The position objectively assists in monitoring and evaluating the quality and content of inbound and/or outbound telephone calls, chats, and emails.

In this role, you will work with the product development team (R&D) to perform design and implementation activities as well as support enhancements to existing

Conduct workflow analysis, create detailed project plans, documenting business requirements, detailing issues and problems, and drafting business and technical

At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or

May serve as a point of contact for the customers, booking catering, answering questions and potential planning for future service needs.