Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions;

Handle calls, emails and faxes, both inbound and outbound, to patients, clients and providers. Prioritize incoming/assigned tasks to ensure actions are taken in

Correct cash handling and discount application. Accurate and timely data entry of patient profiles. Greeting customers warmly when they enter.

Have a current CNA certification in another state AND be in the process of acquiring Montana certification within 30 days of transferring OR.

Will use product knowledge of brands distributed as well as that of our competition; personal contacts and other industry knowledge while on calls to identify