Handle many inbound and outbound calls to customers and clients. Maintain records of the conversations with the customer and analyse the data.

Responsible for receptionist duties including answering phones and client service. Responsible client services for the front desk.

Minimum of 2 years of experience as a medical biller / front desk. Must have the ability to multitask and manage time effectively. ICD-10: 1 year (Required).

Coach and develop Customer Service Representatives in all areas of performance including metrics and behaviors. Document coaching and development sessions.

Maintains safe operation and clean appearance by complying with organization operational policies, procedures, and standards, as well as state and local driving