Greets visitors and assists them as appropriate, promptly and professionally answers telephone calls. Completion of high school diploma or equivalent; one (1)

Participates in the planning and formulation of design alternatives and solutions for engineered projects; provides cost estimates, participates in schedule

Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers. Effective Probing and Problem-Solving Skills.

Experience supporting technical documentation, e.g., ICD, SDS, etc. Experience deploying software / database using CI / CD pipeline leveraging tools such as

Perform general office tasks such as paperwork, typing, and/or use of a computer, filing, calculating and use of telephone.