Responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well

Gains and maintenances product knowledge necessary to answer customer questions. Accurate Data entry skills required. Knowledge of Excel and Word.

Busy multi-line phones, routing calls, taking messages, screenings, answering basic questions, greeting clients, processing mail, very light filing, other

Must possess a valid drivers license and CDL-A license. Follows all state and national safety truck regulations and standards.

Issue resolution, follow up and recommendations for corporate COEs including but not limited to: Hotline calls response, investigation and follow, Corrective