The IT Service & Systems Administrator performs general IT help desk and troubleshooting assistance for employees, work with third party IT service provider to

Plan, organize, and monitor staff activities to ensure compliance with quality standards, including visual inspection of guestrooms and public areas including:

Resolves technical issues through debugging, research, and investigation. Follows approved Agile life cycle methodologies, creates design documents & performs

Bachelors Degree in a Graphic Design or related field; additional years of relevant experience may be considered in lieu of degree.

Attends extensive, ongoing training to develop comprehensive knowledge of State and Federal social welfare laws, rules, regulations, and evolving protocols