Researches, prioritizes, and follows up on incoming issues and concerns addressed to the GM, including those of a sensitive or confidential nature.

Perform administrative duties such as chart preparation, answering phones, form completion, scheduling appointments, process direct referrals and schedules

Making outbound phone calls to assist customers with rescheduling appointments and/or taking transferred calls from Customer Loyalty Specialists to assist with

Possess basic math skills and have the ability to handle cash, credit cards, or other forms of payment. Free drink per shift (yes, really FREE).

Verifies information with use of provided equipment makes necessary changes to file system through data entry, changes and/or replaces shelf tags, notifies