Answer incoming customer telephone calls. Establish and maintain positive working relationships with customers by ensuring the best possible customer

ILM provides document capture services such as data extraction, document scanning and digital mailroom services for federal and state agencies as well as

Data product entry (Product Receiving). Ability to define problems, collect data, establish facts, and draw valid conclusions.

Requires telephone etiquette when answering incoming phone calls for both entities and directs call appropriately. Diploma/Certificate in clerical or office.

Answer all incoming telephone calls according to company standards and with exceptional telephone etiquette. Complete transactions for maintenance guests at the