Job Detail

Insurance Customer Service Representative

Insurance Customer Service Representative

Burstad Insurance Agency

New Richmond, WI

Job ID : 6852446a6e796963597465564d63335758773d3d

Job Description :

New Richmond Insurance Agency is seeking a self-motivated and organized licensed Insurance Customer Service Representative for a full time position in our New Richmond office. We are a multi-line independent insurance agency, with locations in New Richmond, Menomonie, Medford, River Falls, and Chippewa Falls.
Key Responsibilities for our New Richmond Office include, but not limited to:

  • Responsible for coverage analysis, renewal review and re-marketing.
  • Responsible for documenting and maintaining all levels of correspondence electronic files, faxes, phones, mail and email.
  • Provide prompt and kind service and coverage solutions to all clients.
  • Follows agency procedures and processes.
  • Keeps abreast of carriers product knowledge and industry changes.
  • Utilizes agency management system.

Required Experience:

  • High School diploma or equivalent required.
  • Experience in personal and commercial insurance preferred.
  • Support agency vision for growth and service for existing clients and prospects.
  • Ability to multi-task through: billing, endorsements, quotes, renewals, and other policy related items.
  • Professional communication in both written and verbal.
  • Must be accurate and detailed.
  • Ability to keep current of emerging technology.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

  • Paid time off

Shift:

  • 8 hour shift
  • Day shift

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • New Richmond, WI 54017: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

Company Details :

Name : Burstad Insurance Agency

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Details

: New Richmond, WI

: 18 - 21 USD HOURLY

: 9 days ago

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