Albany NY 12151

Round Lake ,NY

Salary range $70,000- $90,000 with all benefits

Domestic Operations Manager

Roles & Responsibilities

1. Onboard new clients, including oversight of first several shipments as needed

2. Offer guidance to clients in the movement of importing/exporting of freight - from Incoterms to documentation preparation, transit, routings, etc.

3. Process shipments, including issuing transport documents, reviewing import/export paperwork, etc.

4. Use data and reporting tools to analyze various trends - ranging from client volumes, margins, areas of growth, how to maximize profits, forecasting, etc.

5. Experience with DOT regulations; knowledge in OTR, Rail, AIR, LTL, NMFC, and ELD regulations, etc.

6. Utilization of tracking and load board software (i.e. Sylectus, DAT 365 and Marco-point)

7. Database Management for all OTR and 3PL vendors (access software)

8. Constant regulatory responsibility for vendor insurance

9. Conduct and present yearly DOT Workers’ Compensation Audit

10.Manage proper regulatory documentation for NYS DOT compliance

11.Familiarity with IATA regulations

12.Maintain a collaborate environment between sales, operations, and pricing departments

13.Participate in client sales calls, seminars, and meetings; occasionally requiring travel

14.Work directly with the Director of North American Operations to properly staff and determine the need of day-to-day activities

15.Accomplish department objectives by managing staff, as well as planning & evaluating department needs

16.Track vendor performance and source new resources as needed

17.Manage, train, coach, counsel, and discipline staff as needed

18.Coordinate department meetings to discuss trends, issues, concerns, areas of improvements, etc.

Requirements