Collaborate on digital marketing strategies using all necessary tools (paid & organic campaigns, websites, landing pages, search, email, social media, etc.).

Participate in the development, implementation, and assessment of plans of connection as needed. Ensure the Program's compliance with all HIV confidentiality

Requires a valid drivers license and favorable motor vehicle report upon hire. Experience using Microsoft Office as communication, tracking, and analysis tools

Answer inbound calls and chat. Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers. Proficient in Microsoft Office Suite.

Plan, organize, and monitor staff activities to ensure compliance with quality standards, including visual inspection of guestrooms and public areas including: