Monitor the industry for developments in IT operations; evaluate and implement relevant new tools and service management frameworks.

Basic computer and data entry skills. 2+ years of laboratory training or experience in specimen collection and processing. Collect/prepare non-blood specimens.

Pays vendors by monitoring discount opportunities; scheduling/vouchering payments; resolving purchase order, contract, invoice, or payment discrepancies and

Performs instrument scheduled and unscheduled maintenance, calls technical service, and documents troubleshooting. Assist with bone marrow collections.

This position fields incoming phone calls, emails and/or live chats from customers to address a variety of needs and follows up on voicemails and emails sent by