Job Detail

Customer Service Representative Boston Visitors Center*

Customer Service Representative Boston Visitors Center*

The Greater Boston Convention and Visitors Bureau

Boston, MA

Job ID : 6852446a6e792b51626461524e737a5855413d3d

Job Description :

Description:

Love the city of Boston? Want to share your enthusiasm and knowledge with new and returning visitors?

We are seeking service-oriented, engaging individuals to work as Customer Service Reps in the Visitor Information Center at Boston Common.

Become a member of a dedicated team tasked with engaging visitors and helping them explore the amazing city of Boston! These are part-time, 15 - 25 hour per week positions and the work schedule will require some weekend hours.

If you are a high school graduate, home for the summer or just looking for a great part-time job and have any of the following - great communication skills, like helping others, enthusiasm for Boston, and/or basic working knowledge of the city, please apply!

Individuals who can speak other languages would be an asset but is not a requirement.

You will:

  • Welcome all visitors to the city with a friendly attitude
  • Maintain an organized work environment
  • Remain informed of local events, GBCVB membership and programs
  • Provide visitors with creative ideas of how to spend their time
  • Stock all brochure racks with current literature
  • Sell attraction and tour tickets
  • Sell merchandise
  • Other such duties that may be assigned

Position Details:

  • Part-time, 15 - 25 hours per week; some weekend work required.
  • Work is in-person. Remote work options are not available for this position.
  • COVID-19 considerations: All staff are required to submit proof of having received a COVID immunization.
Requirements:
  • Excellent customer services skills
  • Basic working knowledge of Boston & Cambridge
  • Prior retail/point of sale experience preferred, but not required
  • Prior concierge and/or tourism center experience preferred, but not required
  • Ability to work some weekends and holidays required
  • Ability to commute and arrive on-time required
  • Must to comfortable with wearing a uniform (uniform shirt & pants)

Meet Boston offers a dynamic, fun, and collaborative work environment!

To apply, please submit a resume.

Meet Boston/BCMC is proud to be an equal opportunity and affirmative action employer. We value diversity and are committed to creating a workplace that reflects this commitment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Company Details :

Name : The Greater Boston Convention and Visitors Bureau

Headquarter : Boston, MA

Revenue : $5 to $25 million (USD)

Size : 51 to 200 Employees

Type : Nonprofit Organization

Primary Industry : Travel Agencies

Sector Name : Hotels & Travel Accommodation

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Details

: Boston, MA

: 35631 - 46628 USD ANNUAL

: Today

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