Customer Service Representative (CSR)

3 Consecutive Days Off in a Row!

We Service Private Jets!

Are you interested in the aviation industry or do you have experience or interest with customer service? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers.

Northeast Air currently has full-time and part-time openings - days, nights, weekends.

Expectations:

• Delivering a proactive, personalized service experience to private and corporate aviation clientele.
• Arranging services including hotel, catering, and ground transportation.
• Coordinating aircraft services, such as fuel and hangar storage.
• Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
• Educating customers on available services, promotions, and programs.
• Processing customer invoices.
• Answering customer questions and resolving issues as necessary.

Position Requirements

• We are looking for team members with a High School Diploma or General Education Degree (GED).
• Excellent interpersonal, verbal, and written communication skills.
• Proficient computer skills.
• Previous customer service experience preferred.
• Previous FBO experience a plus.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

rogercreale.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, rogercreale.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, rogercreale.com is the ideal place to find your next job.