This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Must maintain a high level of confidentiality.

Current Washington State Nursing Assistant Certification (NAC) as well as phlebotomist certification. Ability to perform basic patient care such as vital signs,

Responsibilities will include—but are not limited to—the following: proposal development, order status updates, order entry, receiving, invoicing,

Making CSI (Customer Satisfaction) phone calls. Making "Next Appointment" reminder phone calls. Being able to patiently listen to customers and ask probing

Provide timely and excellent customer service to anyone reaching out with questions via phone or email and providing timely answers.