Greet customers with a smile and excellent attitude. Become familiar with our products and services. Work with customers to understand their needs and provide

The primary responsibility of this position is to provide technical assistance and user account management in person, via phone, or via remote support tools to

Responds directly as well as assist other technical support reps with customer phone calls regarding diagnosis, repair, and general technical advice.

Build relationships to positively impact effective field initiatives and collaboratively with corporate functional leaders on all programs being introduced to

This position requires occasional travel statewide, therefore a valid drivers license and auto insurance in accordance with agency liability standards is