Answer inbound calls and chat. Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers. Proficient in Microsoft Office Suite.

Maintains an awareness of developments in the Pharmacy and Health Care Services fields that relate to job responsibilities and integrates them into own practice

\*Design and implement pitch work and key talking points; \*Direct mentorship from c-level execuitives; \*Basics of budgeting for campaigns.

Adhere to Customer Elations call-handling expectations, limiting personal bias while answering calls professionally in your own tone.

You will have a front row seat working with our business customers to understand their pain-points, partner with stakeholders across the business and lead cross