You will need to interact with several software systems, so familiarity and comfort with computers are required. Processing and tracking customer returns.

As a customer experience representative, you will field inbound phone and computer-based inquiries from our customers. A high school diploma or equivalent.

Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service.

You will function as a subject matter expert for application design, feature optimization, availability, scalability, user experience, visualization and data

Master's degree in a behavioral/social science field from an accredited college or university. Additional Details: Flexible scheduling available for Crisis