Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions

Answer customer calls and direct them appropriately. Receipt payment for rent, gifts/donations, guest meals, stamps, etc.

Collects information about the patients situation and functioning to identify individual needs, and assessment of that information to develop a comprehensive

Performs all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined

General bookkeeping duties ranging from adding and applying invoices, account reconciliation, verification of monthly collections spreadsheets, etc.